Veronica Garcia is a fourth-year Professional Communication student at Ryerson University with a minor in Graphic Design. Throughout her undergrad, Veronica discovered a passion for user-centered design which led her to pursue and complete her UX certificate at George Brown College. Veronica has experience working in the UX and communications field as a user experience assistant. Currently, she is working as a marketing specialist for a tech company.
Canada.ca offers many resources that can be overwhelming to navigate, especially for users that want to complete a simple transaction. It is critical for government systems to provide information and content that is easy to understand and navigate so that users can engage with them effectively. The goal of this research is to identify the strengths and weaknesses of the current Canadian Government site by specifically studying the current discoverability of its resources, navigation efficiency, and search capabilities.
Digital media, UX, User Experience Research, Technology