Ticktator: Exploring & Analyzing How Ticketmaster Works, Fans or Profit First

Ticktator: Exploring & Analyzing How Ticketmaster Works, Fans or Profit First

Kristinn Black


Biography

As someone who is an avid concert goer I felt personally motivated to explore how Ticketmaster operates. I needed to get to the root of why concert tickets are so inaccessible and expensive. Demand has been extremely high post pandemic and many artists have been touring. This provided my research with many examples of Ticketmaster’s process within the last year. My website aims to explain some of the major controversies surrounding Ticketmaster in simple language, in hopes of helping fans understand what they are up against when trying to purchase tickets for their favourite artists.

Research Summary

Ticketmaster prioritizes profit and that robs fans of accessible concert tickets for their favourite artists. Tickets have become an extremely coveted possession and the process to get one is stressful, ridiculously expensive, and some might even say impossible. Since 2019, ticket prices have increased by 20%, with the average ticket costing $198 USD, compared to $145 USD from a few years ago. Ticket resale, bots and dynamic pricing are the holy trinity for Ticketmaster and a fan’s worst nightmare. There are tickets out there, you just have to be willing to pay.

Tags

Entertainment, Music, Economy

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