Hi! I'm Lucy, and I am in my fourth year of Professional Communication. I currently work as an Executive Assistant to the CEO of an award-winning answering service company. I also manage and create a lot of the communications pieces, and I enjoy copywriting and copyediting in particular. I am driven professionally and personally by helping others and continuously learning new things.
My project applied the concept of resilience engineering to crisis communication and social media. I looked at how the top five most reputable companies globally used different structures to create, sustain and manage resilience in today's digital landscape.